Policy
Delivery Timeframe: Standard Shipping in 5-7 Business Days.
Minimum order value excluding shipping is $175.
Free Shipping : Applies on local delivery for pots from 400mm upto 100ltr only
Upto 300mm: A flat rate of $79 applies for shipping with Unlimited Plants accommodating any quantity of plants in pots regardless of the destination within the specified state or region.
Above 100ltr and upto 200ltr Pot Size (Large): flat rate of $249 applies for shipping, accommodating only one tree in a full pallet, regardless of the destination within the specified state or region.
Above 200ltr and upto 300ltr Pot Size (Large & Heavy): A flat rate of $449 applies for shipping, accommodating only one tree in a full pallet, regardless of the destination within the specified state or region.
Above 300Ltr Pot/Bag size (Extra Large & Heavy): A custom quote is provided before or after Order (call us on # 0731803440 for a quick quote)
Non-Standard Delivery Fee: For trees larger than 300ltr pot/bag size, or for plants not listed in our web store, or those sourced upon customer request from a different state/location, a customised shipping quote will be provided.
Quality Assurance: Our dedicated team ensures quality checks, coordinates deliveries, and communicates every step with you until your order is safely delivered to your doorstep.
Locally Grown: Our plants are locally grown, making them well-adapted to the weather conditions of the state to which they are being delivered to.
Refund Policy: If you are dissatisfied with the quality of the plants, please inform us upon delivery. We will gladly take back the plants and process a full refund, including any associated delivery fees.