Policy

Delivery Timeframe: Standard Shipping in 5-7 Business Days. 

Shipping Fee :

• Upto 400mm/45ltr Pot Size: A flat rate of $79 applies for shipping, accommodating unlimited pots/bags up to 400mm within the specified state or region.

• • Shipping Discount	Order Value
    25% Off	Over $1000
    50% Off	over $2000
    75% Off	Over $3000
    100% Off	Over $4000

• 500mm and 100ltr Pot Size (Large): A flat rate of $149 applies for shipping, accommodating any quantity of plants in pots/bags up to 100ltr, regardless of the destination within the specified state or region.
• Above 100ltr and upto 200ltr Pot Size (Large):   flat rate of $349 applies for shipping, accommodating only one tree in a full pallet, regardless of the destination within the specified state or region.
• Above 200ltr and upto 300ltr Pot Size (Large & Heavy): A  flat rate of $449 applies for shipping, accommodating only one tree in a full pallet, regardless of the destination within the specified state or region.
• Above 300Ltr Pot/Bag size (Extra Large & Heavy): A custom quote is provided before or after Order (call us on # 0731803440 for a quick quote)
• Non-Standard Delivery Fee: For trees larger than 300ltr pot/bag size, or for plants not listed in our web store, or those sourced upon customer request from a different state/location, a customised shipping quote will be provided.
• Quality Assurance: Our dedicated team ensures quality checks, coordinates deliveries, and communicates every step with you until your order is safely delivered to your doorstep.
• Locally Grown: Our plants are locally grown, making them well-adapted to the weather conditions of the state to which they are being delivered to.
• Refund Policy: If you are dissatisfied with the quality of the plants, please inform us upon delivery. We will gladly take back the plants and process a full refund, including any associated delivery fees.